1. I am a first time buyer of your products. How do I do to start? Just pick up the phone and talk to the Pharmacist. Or just fax in your order. You may also e-mail your orders. back to the top 2. How do I look for the items that I want? We are in the midst of creating a list of all the items together with prices, if possible. In the meantime, you can order your requirements. You, we are sure, know what you want. back to the top 3. Can I order any other item that is not in the list? Yes, you can. We like that. back to the top 4. Why there are no prices on some of your items? Certain items are so common and everybody knows the prices. However, you are free to enquire the prices by phone. back to the top 5. If I make a mistake, how do I change the order? Just let us know. We will change accordingly. back to the top 6. Do you take orders by phone or fax or through e-mail only. Anyway convenient to you. back to the top 7. What is the mode of payment? You can send us a cheque along with your orders. Or you can bank your payment through Maybank Or Bumiputra Commerce. These are the two banks we have account with. You can - if you are living in the vicinity- pay us in advance and we will arrange the delivery. We do not do "Cash on delivery" at present. back to the top 8. Can you deliver anywhere in Malaysia? Yes. We require your orders along with your payment. The minimum order is RM200.00, the delivery charges will be borne by us. back to the top 9. Are there any delivery charges? As mentioned above. For free delivery in Penang, the minimum orders are RM100.00 back to the top 10. Do you deliver personally or by other means? By courier service. back to the top 11. What is the minimum order? For Penang the minimum order is RM100.00. The minimum order for other areas is RM200.00 12. How much time do you require to execute the order? In Penang, within a day subject to items available in our shop. Otherwise, it is about 2 days. 13. Do I have to take the delivery personally? Sometimes. When you are not in someone else may take the delivery. 14. Where exactly are you situated? We are situated directly opposite the Pesta Grounds near the traffic lights. You can see a huge BAYAN BAY signboard at the junction. Our neighbours are the Bircham Minimarket and the Indonesian Tambuamas Restaurant. back to the top
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